Site assessment
Identify the source area, affected rooms, water travel and immediate safety concerns.
24/7 Greater Houston response
Sewage & Contaminated Water Cleanup
Renova assesses the affected area, helps control cross-contamination and documents the removal, cleaning, drying and repair work your property needs.
24/7 responseIICRC-certifiedCleanup through reconstruction
01
Keep people and pets outAvoid entering or walking through the affected area.
02
Do not spread the waterDo not use household fans across contaminated materials.
03
Stop use if safeDo not flush or use the affected fixture until the source is addressed.
04
Call RenovaDescribe what backed up, where it traveled and when it happened.
Safety-focused response
A sewage backup is more than a drying job.
Wastewater may contain bacteria, viruses and other contaminants. It can move beneath flooring, behind baseboards, into cabinets and through adjoining rooms. Materials that look dry may still be affected.
Renova evaluates the source area, the path the water traveled and the materials it contacted. We explain the immediate safety concerns, the proposed removal and cleaning scope, and the documentation needed before work begins.
Containment and protection
Separate the work area and protect unaffected spaces as the job conditions require.
Controlled material removal
Remove porous or unsalvageable materials when contamination or damage requires it.
Cleaning and treatment
Clean remaining surfaces using procedures selected for the documented conditions.
Structural drying
Dry the cleaned structure with professional equipment and monitor measured progress.
Reconstruction
Prepare a separate repair scope for drywall, flooring, trim, cabinets, paint and build-back.
Real Renova field documentation
We document what was affected and why work is needed.
Photos and site observations help connect the source, the water path and the materials included in the cleanup and repair scope.
Our cleanup process
Control the affected area, then restore it carefully.
We keep the emergency cleanup and reconstruction scopes clear so you know what is happening at each stage.
See Renova’s complete process →- 01
Assess and isolate
We document the source area, affected materials and cross-contamination concerns, then establish the work area.
- 02
Remove affected materials
Standing water and materials that cannot be safely restored are addressed according to the authorized scope.
- 03
Clean, dry and monitor
Remaining surfaces are cleaned before professional drying equipment supports the measured drying plan.
- 04
Rebuild and walk through
After cleanup and drying, Renova can prepare and complete the authorized reconstruction scope.
Protect the occupants
Keep the affected area closed until it is assessed.
Children, pets and anyone with health concerns should stay away from sewage-affected materials. Avoid direct contact and do not carry wet items through unaffected rooms unless the handling plan calls for it.
Source and pathway reviewAffected-material documentationContainment and removal scopeCleanup and drying records
What is considered contaminated water?
Sewage, toilet backflows containing waste, drain backups and water that has contacted unsanitary materials may require contamination controls. The source, exposure and materials affected determine the cleanup plan.
Can I clean up a sewage backup myself?
Small surface incidents differ from water that has spread beneath flooring or into walls. Avoid direct contact and do not enter an unsafe area. A professional assessment can help identify hidden travel and materials that may require removal.
Does contaminated drywall or carpet have to be removed?
Porous materials may not be suitable for cleaning after sewage contact. The source, duration, saturation and material condition all matter. Renova documents the site conditions and explains the proposed scope before removal.
How long does sewage cleanup take?
The timeline depends on the affected area, materials, access, removal work and measured drying progress. Renova explains the sequence after the initial assessment rather than promising one timeline for every loss.
Can Renova rebuild after the cleanup?
Yes. Renova can prepare a separate reconstruction scope for drywall, flooring, paint, trim, cabinets and other affected finishes after cleanup and drying needs are understood.
Will insurance cover a sewage backup?
Coverage depends on the cause of loss, endorsements, exclusions and the insurance company’s decision. Renova documents the observed conditions and authorized work but does not decide coverage or promise payment.
Local response
Serving Greater Houston.
Houston, Katy, Richmond, Rosenberg, Sugar Land, Cypress, Fulshear, Missouri City, Stafford, Pearland, Spring, Tomball and surrounding communities.
Available 24 hours
Keep everyone out of the affected area. Call Renova.
Get help with sewage backups and contaminated-water damage across Greater Houston.
Call (281) 305-8712